Refunds and cancellation policy


If you need to cancel your appointment, please contact us at least 24hours in advance. Please do this via telephoning the salon or salon mobile number and leaving a clear message on the answer machine or via a text message.

Any cancellations less than 24 hours’ notice will be charged 50% of the treatment booked.



Miss Beautique do not offer refunds for treatments or courses of treatments unless there is evidence of negligent practice on our behalf.  If you purchase a treatment or course and you are not happy with the results received, we will happily investigate the matter which may result in a credit being applied to your account and an alternative treatment recommended.  We ask that any feedback regarding treatments is provided to us within 48 hours following the treatment.

All clients should familiarise themselves with our pre and post treatment advice to ensure they receive the best results from their treatment.


Gift Vouchers

Gift Vouchers are strictly non-refundable and cannot be exchanged for cash.